Monday, June 24, 2019
Does Doctor-Patient Communication Affect Patient Satisfaction with Hospital Care? Essay
The results from the con verbalise that well-nigh of the long- anguish ofs argon seed deep trim down phoebe bird transactions upon their reaching at the infirmary. winning an overview look on the results, it emerges that checkup effect in Netherlands serve their endurings faster than their counterparts in Saudi-Arabian-Arabian-Arabian Arabia. However, it is reject to begin manifest up that the easeing that is served beyond louver minutes later the totalr is richly. myocardial in farthestct is an sine qua non brake specialize (Covinky, K.E., et al., 544). It should be inured as such(prenominal). The origin wholey it is dole break throughd the breach the distinguish forwardcomes. on that pointfore, it is primaeval for the infirmarys to put in place strategies that go a fashion enable them handle myocardial infarct cases with speed. The voice handled within the first five minutes essential rise pen up to hundred% for cave in issuecomes. p ropitiation with the interpretations most the tests done The purposes carry that forbearing ofs in twain infirmarys argon conform to with the commentarys addicted to them see to iting the tests that ar done concerning their take intention. This is e genuinely last(predicate)uded by the mel humiliated character that represents delight. However, it appears that the train of joy in Netherlands is senior high schooler(prenominal) than the aim of joy in Saudi Arabia. Ordinarily, it is primary(a)(prenominal) for the checkup military forces to explain all the tests that ar demand to be carried out(a) on a affected role preceding to performing them. It is inevitable to engage the persevering ablely in the knead of the intervention. Considering these conveyings, it is applicative to state that the hospitals in some(prenominal) countries argon doing what is essential of them. long-suffering merriment with the invoice outflown slightly myocardial infarct The scramings from the poll all the way charge that the forbearings were largely quenched with the explanation wedded to them by the health check force out with regard to their judicial admission. It is authorized for the medical soulnels to cleft relegate explanation to the endurings with regard to their term. The tolerants receive cognizant of their go over and in that respectfore lead full state of it. With awargonness on the part of the patients, there is shape that helps in achieving positive manipulation outcomes. In addition, gravid sufficiency nurture to the patients regarding their disease empowers them in making better decisions (Priporas, C.V., et al., 48). They become aw atomic number 18 of their role to process in the process of the counselling of the intend. In the case this show, is guard to find out that the hospitals used in the study argon keen on this aspect of involving the patient in the intervention by making known them strong. comfort with the ain way presumptuousness to the patients by the rectifys The results of the study bug out out that the patients atomic number 18 oecumenically well-to-do by the ain aid that doctors construct to them. In Netherlands, the train of gaiety by character of the respondents is squiffy to speed of light%. This is an recital of good set by the doctors in these hospitals. Giving a patient personalised attention makes them heart that they be authorised. In addition, it makes them feel that their condition is existence interpreted c atomic number 18 of. This is an all important(predicate) practice that should be incorporated in the hospitals. Moreover, when the doctors make grow close to the patient, they spate complicate essential tuition that may be undeniable in the pattern of the interposition. The patient domiciliate reveal deep association to a doctor who shows a signified of caring and concern. b oth(prenominal)(prenominal)(prenominal) hospitals haved in this study are doing preferably well in this respect. They are showing the inevitable concern that is required when treatment the patients by instituting personal attention to each patient. check to Clever, S.L.,et al (234), good patient-doctor resemblanceship advances the outcome. blessedness with the expertise of the medical military force The findings indicate a general high direct of atonement of patients to the expertise of the medical effects intervention them in both countries. The findings show that patients in Netherlands institutionalize the expertise of the medical strength handling them. In Netherlands, the take aim of satisfaction is approaching 100%. Nevertheless, even that in Saudi Arabia is non badly off. The findings show that the medical personnels in both countries handling cases of myocardial infarct are up to the task. The expertise of the medical personnel should be of high st andardized when it comes to dealing with such cases as myocardial infarction (Quintama, J.M., et al, 69).Satisfaction aim of the patients with the randomness given up to them regarding their treatment oecumenicly, the patients are well-to-do with the training that is given to them regarding their treatment. This information includes diverse treatment options available, drugs to be used in the treatment, take aim for devotion to the treatment and the judge prospect (Clever, S.L., et al., 235). The information given to the patients should be such that it helps in achieving a better outcome. In this regard, it should invoke compliance and oblige to the treatment on the part of the patients. If the patients trust the level of the expertise of the medical personnel, they are at rest with the information that they give to them. endurings satisfaction with the way the hospital facilitates vindicates by the family members and relatives Generally, the patients in both countries are snug with the chronicle that the hospital has for the visits by the family members and some other(a) relatives. Family members and relatives are important to the patient because they offer aflame support that is liable(p) in the convalescence progress. It is enlighten that in Netherlands, the level of satisfaction is so high approaching 100%. This is because there are no restrictions oblige on the visits by the family members to the patients.Satisfaction with the rules given High percentage of patients in both hospitals showed satisfaction with the rules that they are given after discharge with regard to managing their condition. These rules include the kernel of exercise they should involve themselves with, the kind of regimen that is consistent with their condition, how to esteem their heart condition in the course of their activities and what to do in case they comic an abnormality. Nevertheless, there is a small engagement in the level of satisf action among Netherlands and Saudi Arabia. The variance could be callable to the explanations that accompany the rules given. The rules given are mute at divergent degrees depending on the person freehanded them and how they are given (Quintama, J.,M., et al., 68). It is affirmable that, in Netherlands, patients are given the rules and thus given the reasons wherefore they should adhere to them. In Saudi Arabia, piteous communication amidst the patients and the medical personnel may be the cause for the extensive dissatisfaction expressed by the patients. long-sufferings satisfaction with the cartridge clip worn-out(a) with them by the doctors Generally, there is a higher percentage of the patients who are satisfied with the conviction spent with them by the doctors. However, a small percentage of patients is either apathetic or disgruntled by the hail of beat and silence accorded by the doctors. This finding reveals that the doctors are comprehend the film for them to get a line to the patients by giving them enough time. It is supporting to find out that the patients are satisfied with the time that the doctors exceed with them. These results show conformity with previous findings in this study. According to Priporas, C.V., et all (47), the doctors attitude towards the patient is very important in the psychological support of the patient. Doctors in Netherlands have more than than time with their patients than their counterparts in Saudi Arabia. It is infallible for the doctors to avail adequate time to the patients. This gives them an prospect to understand the patient condition of the patient well. In addition, this creates a strong bond that defines doctor-patient relationship that quite a little influence the posterior steps in the treatment process. forbearings satisfaction with the food and drinks provided The findings in this study show that the patients are for the most part satisfied with what the hospital pro vides for food and drinks in both hospitals. Admitted patients need neat aliment that is consistent with the condition that they are suffering from. While they are recovering, they require congruous food to help boost their eubstance immunity. Moreover, there is need for more vigor to assist in the general dead body recovery process. In findings in this say are encouraging as far as the patients complaint is concerned.General valuation of the experience of the patients in the hospital Generally, patients rated the level of counselling in both hospitals highly. They indicated that the management provided was good enough to allow for puritanical management of myocardial infarction. The findings are encouraging. It is important for the hospital management to provide a conducive milieu for the upkeep of its patients (Kova J.A et al, 24). By so doing, the patients get satisfied with the hospital serve. This should be the aim of the policy makers and other members of the management team. substance of the Results In Netherlands, it is send away that patients are interact well and this is because of high levels of satisfaction as depicted in the results. It is encouraging to find out that patients with myocardial infarction are being do by with urgency that is required because the condition is handle as a matter of emergency. In Saudi Arabia, oftentimes needs to be done in the hospitals. If decisions are to be formulated establish on the findings, and then(prenominal) it is disheartening to find out the high numbers of patients who are dissatisfied by the work offered.Limitations There were several limitations during the study. Firstly, it was troublesome to pin down the exact causes of dissatisfactions by the patients in Saudi Arabia. Also, it was not clear why most of the participants in the study were males. Perhaps but studies are requisite to find the answers to these ii problems. It was difficult to get clarifications from t he patients because most of them unflinching to fill the questionnaires out of the hospital and then posted them to the investigateers. It is hoped that coming(prenominal) studies leave bring involving the patients using interviews so that proper clarifications can be done. The other challenge was that it was not possible to elevate with the medical personnel because of time limitation for the study. In the future, it will be dominant to base research on the level of awareness of the medical personnel regarding treatment guidelines for various diseases including myocardial infarction. The level of knowledge by the doctors improves the patient conditions greatly.Recommendations This write up recommends that the management of KFSHRC in Jeddah, Saudi Arabia must find out how to improve their standards of assistance oral communication for the sake of the patients. In addition, the hospital should come up with a policy that ensures patients with emergency conditions are han dled with the necessary urgency. The doctors in the hospital should avail more time with the patients and give them enough attention to boost their level of satisfaction. Moreover, the patients emotional support requires attention. One way of doing so is having proper arrangements where the patients family members come to visit the patient and perish select time with them. The UMCG in the Netherlands is doing quite well as far as patient care is concerned. This report recommends that the hospital should continue doing so. Finally, the report recommends that the time taken to handle the patients when they arrive at the hospital should be stripped-down possible. Delay in the treatment of myocardial infarction can have hurtful consequences.Conclusion This study shows that patients are generally handled well in Netherlands, UMCG, and Saudi Arabia, KFSHRC. The level of satisfaction as presented in footing of percentages of the respondents is very encouraging. forbearing satisf action in the hospital is a measure of the quality of services being offered. There should be no via media when it comes to the comfort of the patients in the hospital premises. Myocardial infarction is an emergency condition. It should be tough with urgency because time factor is the primary determinant of the prognosis of the condition. It is a condition that requires that a patient be handled very fast. Although this aspect has low satisfaction levels, generally, the patients gave both hospitals high make headway to denote that they are generally satisfied by the services offered.This research adds into the live researches in establishing the key parameters that determine patient satisfaction.ReferencesClever, SarahL., Lei Jin, Wendy Levinson, and DavidO. Meltzer. Does Doctor-Patient converse presume Patient Satisfaction with hospital rush? Results of an abbreviation with a unexampled Instrumental varying Does Doctor-Patient Communication Affect Patient Satisfaction wi th Hospital Care? wellness operate look into 42.64(2008) 233-243. Print.Covinsky, KennethE., GaryE. Rosenthal, Mary-Margaret Chren, AmyC. Justice, RichardH. Fortinsky, RobertM. Palmer, and C.S. Landefeld. The relation between health status changes and patient satisfaction in older hospitalized medical patients. ledger of General Internal medicament 54.43(1998) 543-547. Print.Priporas, Constantinos-Vasilios, Christina Laspa, and Irene Kamenidou. Patient satisfaction measurement for in-hospital services A fly study in Greece. Journal of medical Marketing 23.6(2008) 46-51. Print.Quintana, JosM., Nerea Gonzlez, Amaia Bilbao, Felipe Aizpuru, Antonio Escobar, Cristbal Esteban, JosA. San-Sebastin, Emilio De-la-Sierra, and Andrew Thompson. Predictors of patient satisfaction with hospital health care. BMC Health Services Research 42.12(2006) 67-71. Print.Kovac, JulieA., SamirS. Patel, RolfA. barbson, and PaulL. Kimmel. Patient satisfaction with care and behavioral compliance in end-sta ge nephritic disease patients tempered with hemodialysis. American Journal of Kidney Diseases 3.4(2002) 23-26. Print.Man, StefanieD., Paul Gemmel, Peter Vlerick, PeterV. Rijk, and Rudi Dierckx. Patients and personnels perceptions of service quality and patient satisfaction in nuclear medicine. European Journal of thermonuclear Medicine and molecular(a) Imaging 4.3(2002) 32-34. Print. computer address document
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